FAQs

~Creation Time~

Each item is custom made to order in our Handmade Studio. Please allow 1-2 weeks for creation. Orders larger than 10 require more time to create. Please contact customer service for larger orders.


~Returns & Exchanges~

Due to this item being created as you desire, we do not accept returns, exchanges or cancellations. Please feel free to contact me with any problems with your order.


~Shipping~

Dolls and accessories are packaged to help protect them from the elements during shipping. You can select your desired shipping during checkout. Please be mindful shipping transporters no longer have guarantees. Due to the state of our world, sometimes there can be delays once entered into the shipping process. We are not responsible for delays once your item has entered into the shipping process. With a few prayers and sometimes a few extra days, items seem to always arrive.


~Special Care Instructions~

Spot clean your doll and nest beds with a gentle cloth. Blankets and Hats can be machine washed on cold and air dry.


~Magnetic Pacifier~

Recommended for ages 3 and up. Not recommended for newborns or babies. There is a small magnet in the face for those who request the magnet pacifier. The magnet is secured on the inside through layers and the head is double stitched. If the doll becomes damaged in anyway, please remove it from play immediately regardless of the age of the child. Swallowing the magnet is dangerous. Also remove pacifier if it becomes damaged.

Inspect the doll and magnet regularly for signs of wear.